Repair Services

RIPPING YOUR HAIR OUT?WE’RE HERE TO HELP

So you’re having troubles with technology? Whether it’s a desktop computer, laptop, tablet or phone that’s giving you a headache, we can help. At TVC, we are committed to delivering high quality, trusted repair solutions at an affordable price.

It is super important to us that our customers are completely happy, and that is why we take the time to explain our expert advice and recommendations in a manner that is easy to understand. This way, our customers know what to expect, know what they’re paying for and walk out entirely satisfied with the result.

In order to make things as pain-free as possible, you can request repair assistance from TVC in one of three ways:

  1. Remote Support
    Talk to a technician via chat or phone and we can examine your device remotely using TeamViewer.
  2. Visit the Clinic
    Talk to a technician in store and leave your device with us for a technician to examine in the clinic OR
    talk to a technician via chat or phone and we can collect your device for a technician to examine in the clinic.
  3. Callout
    Talk to a technician via chat or phone and we can send a technician out to you to examine your device.

Depending on the findings of a device examination via remote support or callout, a remote repair may not be possible and the device may need to come into the clinic for repair.

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FREE Device Collection & Delivery

HAMILTON WIDE

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REPAIRS DONE FAST48 Hour Repair Guarantee

For all software and virus repairs, we guarantee that your device will be repaired and ready for collection or delivery within 48 hours of its arrival in the clinic. If you elect to also have something like a backup performed or installation of security software, this will also be completed within the 48 hours.

If for any reason, we cannot live up to our guarantee, you only pay half price on the labour component of your repair. Like we said, repairs done fast.

Unfortunately, we cannot guarantee hardware repairs can be completed in these sorts of timeframes due to the time it can take for parts to arrive. In saying that we still endeavour to complete hardware repairs as swiftly as we can.

WE DO IT ALLTECHNOLOGY WE REPAIR

Desktops
Laptops
Tablets
Phones

WE DO IT ALLOPERATING SYSTEMS WE REPAIR

PC, TABLETS, PHONES & SERVERSWindows
MACS, IPADS & IPHONESApple
PHONES & TABLETSAndroid
PC & SERVERSLinux

WHAT’S THE PROBLEM?

When it comes to technology troubles, it all boils down to one of three problem categories; hardware, software and viruses. It can be difficult to identify which of these things is causing your problem, but this is what we do everyday so we know our stuff! Let us get you back online without a fuss.

Hardware

  • Broken Screen
  • Failed RAM
  • Faulty Motherboard
  • Power Supply Unit
  • Optical Drive Failure
  • Hard Drive Failure
  • Solid State
  • Faulty Graphics Card
  • Raid Card
  • Sound Card

Software

  • Corrupt Updates
  • Virus Infection
  • Damaged Operating System
  • Firewall Issues
  • Difficulty Installing Software
  • Software Drivers
  • Printer Software

Virus

  • Malware
  • Virus Corruption
  • Antivirus Corruption
  • Trojan Infections
  • Spyware
  • Root Kit Infections